Collaborative Learning Inc

collaborative learning courses, clients, consultants


We create custom courses and can offer courses at your location. Contact us for more information.


collaborative learning courses, clients, consultants

Our Courses and Seminars:
Courses for Utility Organizations

Collaborative Learning
is prepared to deliver seminars and short courses on a wide range of topics that are relevant to Public Power utilities in particular and to utility organizations in general. These programs can be offered with standard or customized content and in standard or customized modules to best fit an organization's needs and available resources. Many of the programs are readily adaptable to delivery through Internet webinars and other distance learning methods.

Executive Management & Governing Boards

  • Governing with Excellence                                                                             
    Effective Policy Leadership for Public Power Governing Boards
  • Electric Utility Basics
    A Primer on Electric Utility Infrastructures, Technical Operations & Business Management
  • Strategic and Business Planning for Public Power Leaders
    Process Design and Facilitation ~ Linking Strategic and Business Plan Elements ~ Communication and Consensus-Building ~ Effective Implementation
  • The Strategically Focused Organization
    Aligning Structure, Culture and Accountability with Strategic Direction and
    Performance Imperatives
  • Performance Management and Benchmarking for Public Power
    Selection, Definition, Reporting, Analysis, and Peer Comparison of Critical
    Performance Measures
  • Collaborative Decision-Making
    Tackling the Challenge of Group Problem Solving and Decision Analysis
  • Keeping the “Public” in Public Power
    Demonstrating the Value of Public Power Systems to Local Communities
  • Effective Stakeholder Engagement
    How to Identify and Engage Stakeholders in Dialogue about Critical Issues and Plans
  • Values-Based Leadership
    Showing Public Power Leaders how to ‘Walk the Talk’ with Core Values
  • New Tools for Decision-Making in Challenging Times
    Using Systems Thinking and Other Tools to Analyze Complex Problems and
    Difficult Decisions
  • Getting Through
     How to Effectively Communicate Your Message Verbally and Visually
  • Meeting Leadership and Facilitation Skills
    How to Have Fewer Meetings, Shorter Meetings, and Meetings That Get Things Done

Management & Technical Professionals

  • Effective Management of Electric Field Operations
    Improving Employee Productivity, Work Scheduling and Execution, Customer Relations, Safety/Risk Management, Employee Relations, and Organizational Leadership
  • Outstanding Customer Relations for Utility Operating Personnel
    Improving Customer Relations in the Field 
  • Effective Crew Supervision in Utility Operations
     Building and Sustaining High Performance Crews
  • Principles of Project Management
    Policies, Procedures, and Best Practices that Support Successful Outcomes
  • Leadership and Facilitation of Internal Project Teams
    Creating and Sustaining Effective Internal Project Teams
  • Communicating Effectively with Governing Boards, Customers, Regulators, and other Stakeholders
    Avoiding “Tech-Speak”:  Conveying Technical Information to Non-Technical Audiences
  • Stakeholder Engagement in Capital Projects
    Building Support through Effective Two-Way Communication
  • Business and Professional Ethics in the Real World of Utility Professionals
    Character in the Workplace that Builds Integrity and Trust
  • Personal Power and Influence
    Making the most of personal style to produce extraordinary results for employees, customers, and organizations
  • Construction Contract Administration Principles and Techniques
    Basic philosophies and techniques for administering construction contracts, including communication, ethics, relationships with contractors and subcontractors, record-keeping, change orders, and schedules.
  • Total Quality Management Tools and Techniques
    Understanding the history and basic concepts of TQM and how to use simple tools and methods to analyze and resolve organizational bottlenecks.

Engineering & Operations Professionals

  • High Voltage Electrical Distribution Systems
    An Overview of Infrastructure Planning, Design, Operation and Maintenance
  • The 2007 National Electrical Safety Code (NESC)
    Practical Application of the NESC for Engineers and/or
    Practical Application of the NESC for Field Employees
  • Overhead Electrical Distribution
    Planning, Constructing and Operating Overhead Line Structures, Conductors, and Equipment
  • Underground Electrical Distribution
    Planning, Constructing and Operating Underground Line Structures, Cables, and Equipment
  • Maintenance of High Voltage Electrical Distribution Systems
    Principles and Practices of Maintenance Management for Electrical Distribution Systems
  • High Voltage Electrical Safety
    Safety Principles and Practices in the Design, Construction, Operation & Maintenance of Distribution Systems (Incorporating NESC, OSHA, APPA Safety Manual, and other resources.) 
  • Reliability in Electric Utility Distribution Systems
    Measuring and Improving Distribution Reliability